Privacy Policy

Privacy Policy

Last updated: 9/3/26

Pictolio ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect
When you visit our site or place an order, we may collect:

  • Personal information: name, email address, shipping/billing address, phone number, payment details
  • Order information: items purchased, order history, transaction details
  • Automatically collected data: IP address, browser type, device information, and browsing behavior via cookies and similar technologies

2. How We Use Your Information
We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order (confirmations, shipping updates, support)
  • Send marketing emails or promotions (only if you've opted in)
  • Improve our website, products, and customer experience
  • Prevent fraud and ensure site security

3. Cookies & Tracking
Our website uses cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though this may affect site functionality.

4. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties who help us operate our business, including:

  • Payment processors (e.g., Stripe, PayPal, Klarna)
  • Shipping and fulfillment partners
  • Email marketing platforms
  • Analytics providers (e.g., Google Analytics, Meta/Facebook Pixel)

These providers only access the information necessary to perform their services and are required to protect your data.

5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Your Rights
Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
  • Withdraw consent for data processing

To exercise any of these rights, contact us at pictoliosupport@gmail.com

7. Data Security
We use reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy
Our website is not directed at children under 13, and we do not knowingly collect personal information from children.

9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at pictoliosupport@gmail.com